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FOR IMMEDIATE RELEASE
For further information:
Howard Chandler
President/CEO
Fiscalsoft Corporation
Voice: (859) 273-5512
Email: press@fiscalsoft.com
ON-SITE TECHNICAL SUPPORT
Fiscalsoft will now offer the service of on-site technical support.
LEXINGTON, KY - October 28, 2003
Fiscalsoft will now offer the service of on-site technical support.
This offer is only available to current and future FiscalSoft customers who are covered by the Extended Technical Support subscription.
This service is for practically any technical issues plaguing your office not directly connected to Fiscalsoft products. This will ensure that your office systems operate as smoothly as possible with very little downtime due to printer drivers, network connectivity or other technical issues you may have.
| Computer Hardware |
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includes drivers, printers, monitors, internal hardware cards, computer CPU’s, cables, hard drives, cd-roms and other computer peripherals. |
| Computer network layout and setup |
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includes network interface cards, configuring server hardware or software, networking cable, modem, hubs, switches and routers. |
| Computer operating systems |
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installation, configuration and use of Microsoft Windows OS’s - XP | 2000 | 98 |
| Windows utility software |
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such as Antivirus, Back-up software, WinZip and FTP programs |
| Internet |
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Email and general internet setup and use |
*******This list is not all encompassing of the support offered. We also reserve the right to redirect support to the original product
*******manufacturer. Fiscalsoft can not guarantee we can resolve any or all of your technical issues not related to Fiscalsoft products.
*******For difficult hardware or networking issues, Fiscalsoft can dispatch an on-site technician. This technician will work with the
*******original manufactures and/or your IT professional to ensure all issues are resolved. On-site services will be billed at our
*******current technicial service charges plus a round trip milage fee from our offices in Lexington, Kentucky to your location.
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